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Case Study

Apprentice Case Study - Owen Pitts

Owen Pitts of Cheltenham has become the first young person to successfully complete an Intermediate and Advanced Apprenticeship through SWAC (the South West Apprenticeship Company).

Owen, 20, who was placed with Cheltenham Apple Mac Computer specialists Grafx, completed his Advanced Apprenticeship and has now started work as a fully fledged IT Technician with the company.

He opted for an Apprenticeship after deciding the university course he was taking would place him in too much debt with no job at the end of it. 

“It has worked out really well and I love the job. When I left college I went to university to do computer studies but I left because I decided I didn’t want to rack up debt with no guarantee of a job at the end of it.

“I was put onto SWAC by the jobcentre, followed up and got the job. Grafx is a great firm to work for and SWAC have been really supportive throughout.”

Grafx MD Tony Briscombe said:

“We had not taken on an Apprentice before and were a bit unsure. But with SWAC, they take all the responsibility from your hands. We had conducted interviews with several candidates, but no one fitted what we wanted. But when Owen came to us, we could see the potential as soon as he walked through the door..”

“And it has really worked out. He settled in quickly and soon became a valued member of the team. We have had so many compliments about him from customers about his prompt and polite service.”

Emma Rowles, Owen’s Learner Account Manager at SWAC, said:

“We are very proud of the way Owen has blossomed at Grafx. He is a textbook example of someone for whom taking the Apprenticeship route has worked out better than university as he has now acquired some very real practical skills that are opening up a promising career path for him.”