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Case Study

Case Study - Alexandra Feltham

Alexandra Feltham began her Apprenticeship at Actavis UK Ltd in May 2012 as Product Development and Technical Support (PDTS) Apprentice. 

Alexandra’s role within the company is to chase customers, suppliers and other departments to ensure all packaging artwork is created and approved on time.  The role is very challenging as the team are constantly working against deadlines and implementation dates.

After school Alexandra did not want to go to University but wasn’t quite ready to give up on education completely and thought that an Apprenticeship was the best route for her.  After a little bit of research she found out about the South West Apprenticeship Company (SWAC) and noticed that they offered a variety of different placements.  The application process was straight forward as Alexandra says:

“After finding the course and placement that looked interesting to me, I applied online.  A week later, I found I had got through the first stage and next was to have a phone interview.  Then I had an interview with SWAC who offered me advice on how to make the best impression in the host organisation interview. I then had an interview at the host organisation before being offered the position”.

Alexandra was attracted to working at Actavis as she wanted a job that could push and challenge her.  She was attracted to the PDTS Apprenticeship as it was a job that she had never considered doing before and would test her to see whether she would be able to pick things up quickly.  Alexandra says “there is no room for error in this job role so that you have to provide the highest standard of work possible, which drew me to the role as it was a challenge I knew I could achieve”.

Alexandra is studying towards a Level 3 qualification in Business Administration with particular focus on project management at Petroc College  Since being at Actavis she has been awarded the ‘Go the Extra Mile Award’ and is continually to learn and improve each day.

Alexandra has a dedicated Learner Account Manger (LAM) who will help Alexandra with any questions she may have regarding her Apprenticeship or Host organisation.

When asked what she would say to others about Apprenticeships Alexandra replied

“Apprenticeships are great if you are unsure of where to start, if you want to start working but do not really know in which area or which profession.  SWAC and Actavis have worked to choose the right framework and course to benefit me”

After completing her Apprenticeship Alexandra would like to continue learning more about Business Administration and also work her way up the career ladder in a company like Actavis.