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Case Study

Ryan Buxton - Level 2 in Electrical Engineering and Electronics Apprenticeship

Ryan is an Apprentice with Itec Connect Limitedin Bristol. Itec Connect have been supplying copiers, printers and Multifunctional Devices (MFD) in the South West and in London since 1987.

Itec Connect are at the forefront of MFD, office print, copying, scanning, workflow and archiving technology. They have 7 offices located across the South/South West, offering market-leading technology from Ricoh, Xerox, Canon and Lexmark combined with innovative software solutions to enhance office functions.

Ryan is currently studying towards a Level 2 in Electrical Engineering and Electronics with City of Bristol College.      

His Apprenticeship has enabled him to work in a variety of areas within the business, working alongside the installation teams, understanding orders and distribution of parts, toner and small devices, distribution of parts to engineers enabling them to repair damaged/broken machines, booking-in of equipment/parts used to help setup/prepare the machines together with repairs of returned machines.

After completing his A/S levels, in Maths, English, Business and Psychology, Ryan felt that he should get into a trade/job that interested him and Engineering was the sector that interested him the most.

Ryan saw several vacancies that appealed to him, he applied on-line and within weeks of applying, he was offered the Apprenticeship at Itec Connect. I enjoy everything about it from the practical hands on approach to the drawings and theory work at the desk I think it was the job role for me”

“Getting an Apprenticeship allows you to experience working-life while you’re still young enough to progress onto other ventures if things don’t work out. I am a strong academic student, but an Apprenticeship allows you to put your theory/knowledge into use and apply yourself practically; meaning you can learn the practical side and get the knowledge of how the industry operates”

“On completion, I would like to study to a higher-level, possibly a Level 4 Apprenticeship to help me reach my potential”

Ryan has also seen the benefit of having a dedicated Learner Account Manager My Account Manager is on hand to offer information, advice and guidance at all stages and to make me realise the positive impact I am having within my Apprenticeship at ITEC”

Workshop and Academy Manager Dave Curtis said Ryan has been with us for over a year now and in that time he has grown as an apprentice. When he came to us he had very little experience in the areas needed to become a Service Engineer. Ryan has grown in confidence, he has shown dedication and determination, and I am looking forward to working with him in the next stage of his training”

For more information about Apprenticeships and to see our latest vacancies go to www.theswac.org.uk