Technical Support Apprentice – J2916 – Quedgeley

Apprenticeships
Gloucestershire
Posted 3 weeks ago

A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business.

Duties will include:

  • Being the first point of contact for any external customers or clients
  • Providing technical support in relation to IT and software systems
  • Troubleshooting based on client queries
  • Developing business knowledge and understanding the software used
  • Explaining use of systems to clients and responding to enquiries in a fast an efficient manner.

Candidates will:

  • Be computer literate to a good standard
  • Have a genuine passion for IT and software
  • Be organised and responsive, using initiative and motivation to deal with enquiries
  • Be strong communicators, both internally and externally
  • Be reliable and enthusiastic when approaching all tasks

Qualifications required:
Preferably 5 GCSE Grades 5 to 9 (Grades A* to C) or equivalent including Maths, IT and English

35 hours per week
Monday to Friday 9am to 5pm with 1 hour unpaid lunch

£4.50 per hour

 

Job Features

Job Category Technical Support Apprentice
Job Ref Number: J2916
Skills Required:

Ability to learn, Can plan and organise, Can use technology, Good communicator

Qualifications: 5 GCSE Grades 5 to 9 (Grades A* to C) or equivalent including Maths, IT and English
   

Job Features

Job CategoryIT

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